FAQ

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Journal

Maintenance

What is the best way to clean my mattress?

What do I do if water gets inside my mattress?

How do I repair my LunoLife mattress and/or obtain warranty service?

Other Questions

Can I change or cancel my order?

Can I get refunded for a product I bought at full price if it’s on sale now?

Can I use a promo code after it has expired?

Do you offer a Pro Deal or Military discount?

Is sleeping in your car illegal?

What is #vanlife? What does it mean to live a Luno Life?

Product

You don't offer my vehicle yet, what do I do?

Will the Luno Air Mattress fit my 4Runner?

Does the Luno Air Mattress fit my vehicle?

What does "Check Vehicle Compatibility" mean?

What type of activities can I do with a Luno Life Air Mattress?

What makes a Luno Life Air Mattress better than the rest?

Shipping

Will I have to pay customs on an international order?

How do I track my order?

Do you offer expedited shipping?

What countries do you ship to?

When will my order ship?

FAQ