Does Luno offer physical Gift Cards that can be shipped to me?
We offer only e-Gift Cards at this time. That way, you’ll never lose it! We apologize for any inconvenience.
What if my e-Gift Card is not sent within 24 hours of my purchase?
Please email firstname.lastname@example.org. Our support team will help to resend your e-Gift Card as quickly as possible.
How can I check my e-Gift Card balance?
The current balance of your e-Gift Card(s) is visible on the top right of your order’s details page in your account.
Are there any additional charges on gift cards?
No additional charges or fees. Luno e-Gift Cards are sent to you for free via email and are exempt from sales tax.
What are the Terms & Conditions?
Coupons and discounts cannot be applied to Virtual Gift Card purchases. If other merchandise is included in your order, the coupon value will apply only to those items. Sales tax will not be applied to Gift Card purchases. If other merchandise is included in your order, tax will apply only to those items. Luno Gift Cards are non-refundable and cannot be transferred, exchanged or resold and cannot be redeemed for cash (except where required by law).