Luno®
2 months ago
We're sorry to hear that your order was affected by a backordered product! Thank you for sharing this feedback with us – we appreciate it!
We do our best to display all backordered information and expected re-stock dates on our site, and offer no-hassle order cancellations for affected orders. Rest assured that if an order is cancelled due to a backordered item, the lifetime warranty will be refunded as well. On the flip side, our lifetime warranty does not have an expiration date. Your mattress will still be covered, regardless of the delivery date.
Please reach out to our customer support team for any additional questions or concerns! We're here to help.