Agreement Between User and lunolife.com
Welcome to www.lunolife.com. The www.lunolife.com website (the "Site") is comprised of various web pages operated by LunoLife, Inc. ("Luno"). www.lunolife.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.lunolife.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
Lunolife.com is an eCommerce Site
Lunolife.com is the online marketplace for LunoLife Inc. manufactured goods, including, but not limited to vehicle-based camping gear.
Visiting lunolife.com or sending emails to Luno constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you elect to receive marketing and support text messages from us, either via our website or by sending a text message indicating your consent, you are providing your prior express written consent to receive recurring marketing or promotional and support text messages from us (each, a “Text Message”) sent through an automatic telephone dialing system. These may include cart abandon messages. Message frequency varies. This service is optional and is not a condition for purchase.
I. Program Service
This messaging program is a service of Luno (“Company”, “us” or “we”), located in the USA.
II. Messaging Terms & Conditions
Authorization - Generally: You agree to receive recurring automated marketing, non-marketing, and informational text (e.g., SMS and MMS) messages from us, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when joining or any other number that you designate. The service may be provided by our subcontractors, and your authorization extends to our use of subcontractors. Consent to receive automated marketing text messages is not a condition of any purchase.
Service Delivery Frequency: Message frequency will vary and frequency is based in part on your response to messages sent to you. We reserve the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. We also reserve the right to change the shortcode or phone number from which messages are sent.
Message & Data rates may apply: Message and data rates may apply to each text message sent or received in connection with our text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. We do not impose a separate fee for sending our text messages.
Cancellation/Opt-Out Instructions: You can opt out of receiving any further Text Messages from us at any time by replying “STOP” to any Text Message you receive from us. For help, reply “HELP” to any Text Message you receive from us or email firstname.lastname@example.org.In addition to any fee of which you are notified, your mobile provider’s message and data rates may apply to our confirmation. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that Company and its service providers will have no liability for failing to honor such requests. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out. If you unsubscribe from one of our text message programs, you may continue to receive text messages from us through any other programs you have joined until you separately unsubscribe from those programs.
Mobile Phone Number Change: In the event that you change or deactivate your mobile phone number, you agree to notify us by emailing us at email@example.com prior to ending your use of the mobile telephone number. You agree to indemnify, defend and hold harmless Luno and our subcontractors in full for all claims, expenses, and damages related to or caused in whole or in part by your failure to notify us if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act as a result of claims brought by individual(s) who are later assigned that mobile telephone number.
Eligibility: To receive our text messages, you must be a resident of the United States and 18 years of age or older. We reserve the right to require you to prove that you are at least 18 years of age.
Availability: Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas.
Our Disclaimer of Warranty: The message program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage, or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of our control. We, our service providers and the mobile carriers supported by the message program are not liable for delayed or undelivered messages.
Changes to Terms and Conditions: We may revise, modify, or amend these Messaging Terms and Conditions at any time. Any such revision, modification, or amendment shall take effect when it is posted to our website. You agree to review these Messaging Terms and Conditions periodically to ensure that you are aware of any changes. Your continued consent to receive our text messages will indicate your acceptance of those changes.
Termination of Text Messaging: We may suspend or terminate your receipt of our text messages if we believe you are in breach of these Messaging Terms and Conditions. Your receipt of our text messages is also subject to termination in the event that your mobile telephone service terminates or lapses. We reserve the right to modify or discontinue, temporarily or permanently, all or any part of our text messages, with or without notice.
III. Problems/Customer Care Contact
If you are experiencing any problems, please email us at firstname.lastname@example.org.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Luno is not responsible for third party access to your account that results from theft or misappropriation of your account. Luno and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Luno does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.lunolife.com only with permission of a parent or guardian.
Discounts and Coupon Codes
Only one discount or coupon code may be applied per order. When using a discount code, local, state, federal taxes and/or shipping charges may still apply.
Links to Third Party Sites/Third Party Services
lunolife.com may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Luno and Luno is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Luno is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Luno of the site or any association with its operators.
Certain services made available via www.lunolife.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.lunolife.com domain, you hereby acknowledge and consent that Luno may share such information and data with any third party with whom Luno has a contractual relationship to provide the requested product, service or functionality on behalf of www.lunolife.com users and customers.
If you are not satisfied with your Luno products for any reason you may return item for refund within 30 days from the date of receiving the item. Please visit https://lunolife.returnlogic.com/ for information on requesting a return.
No Unlawful or Prohibited Use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Luno or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Luno content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Luno and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Luno or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by Luno from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Luno Content accessed through lunolife.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Luno, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Luno reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Luno in asserting any available defenses.
The information, software, products, and services included in or available through the site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. LunoLife Inc. And/or its suppliers may make improvements and/or changes in the site at any time.
LunoLife Inc. And/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the site for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "As is" without warranty or condition of any kind. LunoLife Inc. And/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.
Luno reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Luno as a result of this agreement or use of the Site. Luno's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Luno's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Luno with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Luno with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Luno with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Luno reserves the right, in its sole discretion, to change the Terms under which lunolife.com is offered. The most current version of the Terms will supersede all previous versions. Luno encourages you to periodically review the Terms to stay informed of our updates.
As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this site is strictly prohibited without the express written permission of LunoLife, Inc. Permission is granted only when certain limited criteria are met. For information on requesting such permission, please contact us.
At the beginning of the process, we prefer not to sign NDAs with inventors who are presenting us with their idea. We advise inventors to share with us general concepts that describe the idea or product without sharing anything confidential. Should we want to engage further, an NDA could be the next step. About NDA
We’re always interested in new, novel, and unique concepts, even if only some of them can ever be patented. And we’re excited that inventors want to partner with Luno Life, regardless of their current patent status. We’re excited that inventors think of Luno Life with their concepts, regardless of patent status.
If you’re seeking additional information about protecting your idea, check out the following links that can help you make the best decision for yourself: About Patents How to file a patent
If you're sitting on the next great idea, let's talk. It doesn't matter if it's full prototype or just an idea, when it comes to innovation, we're all ears. Before you submit, please note that we will review each and every submission in the order in which they are received in approximately 4-6 weeks. If our team is interested in learning more information, we will contact you via email.
Luno welcomes your questions or comments regarding the Terms:
75 Aero Camino, Suite 202
Goleta, CA 93117
Established May 3, 2018; last updated May 9, 2022.