Customer Support

FAQ

How do I repair my LunoLife mattress and/or obtain warranty service?

Click here to download the Universal LunoLife® Mattress Repair Instructions, including how to locate leaks and make repairs in the field or at home on any mattress model.

If you have further questions about repair or warranty, or would like to send your mattress to us for repair. In the U.S., please contact our Customer Service department here.

Should you find yourself without access to LunoLife Repair Kits, repairs can also be made using items commonly found at most outdoor gear shops. (Remember that for maximum effectiveness, ALL of the below repairs should begin with a clean and dry mattress. An alcohol swab is an ideal cleaner that dries fast.)

Small leaks not requiring a patch: A urethane-based glue should be used. Some popular brands are SeamGrip® and AquaSeal™. Apply a small dab, large enough to completely seal the hole, and allow 24 hours for drying. If your mattress fabric is relatively smooth, then a peel-and-stick bicycle tube patch kits are an option offering instant repair. Larger holes and tears: All mattresses can be repaired with a self-adhesive fabric patch—like those used to repair jackets and tents. These are commonly found in outdoor gear shops. Cut the patch in a circle to generously cover the hole. Apply a small amount of urethane-based glue to the back of the patch and the area to be covered on the mattress. Apply patch and press firmly. Wipe away excess glue from edges and allow 24 hours to dry.

If you’re not comfortable making the repair yourself and have some time before your next trip, contact our service department here for instructions on sending your mattress back for repair.

Was this article helpful?

Yes No

Thank you for your feedback

Have more questions? Submit a request

Comments